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Oakland 911 system goes down; non-emergency lines for Gilroy, Morgan Hill PD also cut

Marcus Chen
Managing Editor · Friday, October 23, 2026 at 12:49 AM · 1 min read
Oakland 911 system goes down; non-emergency lines for Gilroy, Morgan Hill PD also cut — CBS Bay Area (KPIX), Monterey Community news
Image: CBS Bay Area (KPIX)

Emergency calls in the City of Oakland are being answered by Alameda County after the city's 911 system went down Wednesday night, with the outage attributed to possible copper wire theft. Meanwhile, the Gilroy and Morgan Hill police departments reported outages to their non-emergency lines because of vandalism.Around 8:30 p.m., dispatchers at the police department noticed the Computer-Aided Dispatch (CAD) system froze and displayed an error message. Dispatchers tried both emergency and non-emergency lines and found there was no service to all phone lines, internet or CAD, police said.All 911 calls were transferred to the Alameda County Sheriff's Office around 9:45 p.m.In a message posted on social media Thursday morning, Police Chief James Beere said dispatchers have been relocated to dispatch centers at the Oakland Fire Department and Alameda County Sheriff's Office. 911 calls are being answered by the county and information is being relayed to dispatchers at the fire department.Late

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